FAQ

Frequently Asked Questions

Find answers about solar installations, backup power, quotations, compliance, warranties, maintenance, and getting started with the right solution.

We assess your energy usage, available installation space, operating hours, and backup requirements to recommend a solution that suits your home or business.

Yes. Some systems are designed mainly to keep essential circuits running during outages, while others combine backup support with long-term solar savings.

Yes. We provide electrical, solar, backup power, and upgrade solutions for homes, businesses, and other practical operating environments.

Yes. TP Electro can inspect, test, and issue a Certificate of Compliance for qualifying electrical installation work through a registered person, where applicable to the scope of work.

Yes. We approach every installation with safety, compliance, and workmanship standards in mind. We also take care to ensure that qualifying work is properly inspected and tested where required.

Warranty cover depends on the system design and product brands selected. We explain the applicable equipment warranties for components such as panels, inverters, and batteries, together with workmanship cover where offered, before installation begins.

Yes. We assist with after-sales support, inspections, fault finding, and guidance on warranty-related issues in line with the product supplier and installation scope.

The timeline depends on the size and complexity of the project. Smaller installations can often be completed faster, while larger or more customised systems may take longer.

Yes. We can discuss your needs, assess the site, and recommend the most suitable solution before installation starts.

Yes. We assist with repairs, maintenance, inspections, upgrades, battery additions, inverter replacements, and general system checks depending on the type and condition of the existing installation.

Backup power systems are mainly designed to keep selected loads running during outages, while full solar systems can also help reduce grid electricity usage over time.

The easiest way is to contact TP Electro with a short description of your needs. From there, we can guide you toward the right next step, whether that is a quote, site assessment, repair, upgrade, or installation plan.